Welcome to Morocco Events & Explorer

 

 

These Terms & Conditions outline the agreement between you (the traveler) and us (the tour organizer). By booking a tour, excursion, or travel experience with us, you agree to the terms stated below.

 

 

1. Booking & Payment

A non-refundable deposit is required to confirm the booking of a private tour or excursion. The remaining balance must be paid at least 30 days before the start of the tour unless otherwise agreed.

 

2. Cancellation & Refund Policy

More than 60 days before the tour: Full refund minus the deposit.

30 to 59 days before the tour: 50% refund of the total amount (excluding the deposit).

Less than 30 days before the tour: No refund.

If we cancel the tour: A full refund, including the deposit, will be offered.

Postponement Option:

If you are unable to attend your booked retreat or tour, you may request to reschedule your booking to a future date (subject to availability). This option is available once and must be requested at least 14 days before the original start date. The deposit will be transferred to the new date.

 

3. Travel & Transfers

Participants are responsible for their own arrival to the meeting point, unless airport transfers are included. Participants must provide their flight details at least 7 days in advance for transfer arrangements.

 

4. Program & Flexibility

The tour or excursion program may be subject to changes due to weather conditions, unforeseen events, or logistical requirements. We ask for flexibility and understanding in these cases.

 

5. Liability & Responsibility

All participants confirm that they are healthy and fit to participate in the tours or excursions. Participation is at your own risk, and we are not responsible for any injuries or losses that occur during the tour.

 

6. Insurance

We recommend that all participants have travel insurance covering medical emergencies, trip cancellations, and lost baggage.

 

7. Force Majeure

We reserve the right to modify or cancel tours or excursions due to force majeure (such as natural disasters, pandemics, or political unrest). In such cases, an alternative date will be offered.

 

8. Photo & Media Rights

Participants agree that photos and videos may be taken during the tour and used for advertising purposes, unless they have explicitly stated otherwise in advance.

 

9. Privacy & Data Protection

All personal data will be handled according to our Privacy Policy and will be used solely for the organization and management of the tours.

 

10. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of Morocco, and any disputes arising from the use of these services will be subject to the exclusive jurisdiction of the courts in Rabat, Morocco.